The customs clearance process can seem complicated and confusing, especially for those who are dealing with it for the first time. Here is a step-by-step process of how we work and what stages each shipment goes through during customs clearance:
Step 1: Consultation and needs assessment
What we do. First, our customs brokers consult with the client. We review your needs, the type of goods, and the country of origin/destination to understand what customs procedures are required for your cargo.
What is required from you. Provide us with detailed information about the goods, invoice, contract, certificates of origin, and any other documents as needed.
Step 2: Assessment of customs duties and taxes
What we do. Our specialists calculate customs duties, taxes, excise taxes, and other fees that must be paid when clearing cargo. We also check the possibility of using exemptions, if any are provided for your type of goods.
What is required of you. Provide all necessary documents for customs duty assessment (invoices, contracts, certificates).
Step 3: Preparation of documents
What we do. Based on the information provided, our brokers prepare all the necessary documents for customs clearance: customs declaration, invoice, certificate of origin, licenses (if necessary), waybills, and other documents.
What is required of you. Check and confirm the accuracy of the data provided in all documents.
Step 4: Filing the customs declaration
What we do. We file the customs declaration and all accompanying documents with the customs authorities for customs control. Our brokers interact with the customs authorities and clarify any issues that may arise during the inspection process.
What is required of you. If necessary, provide additional information or documents if requested by customs authorities.
Step 5: Customs control and clearance process
What we do. During customs control, we ensure that any issues that may arise are resolved promptly. We also assist with physical inspection of the cargo (if necessary) in order to expedite the clearance process.
What is required of you. Cooperate in providing access to the cargo for customs inspection (if necessary).
Step 6: Payment of customs duties
What we do. Once the customs declaration has been approved, we pay the customs duties and taxes. We also provide you with a report on the amounts paid.
What you need to do. Confirm the payment and send us the payment confirmation.
Step 7: Release of goods and final step
What we do. Once customs clearance has been successfully completed and customs duties have been paid, the goods can be collected from the customs warehouse. We arrange delivery to you or your warehouse, if necessary.
What you need to do. Confirm receipt of goods or arrange delivery.